Pivacy Policy: Introduction
With Love by Gabriella is committed to providing an honest, clear and transparent service to everyone we interact with. We are committed to meeting all legal requirements for processing data, including those set out in the General Data Protection Regulations (GDPR). Any data we collect is to assist with providing the services we offer and is never disclosed to any third parties. We encourage you to read this policy carefully and contact us with any questions or concerns about our privacy practices.
Who we are?
With Love by Gabriella is a limited company trading from a single home office in Luton. We can be contacted by telephone on 07957 277 254 or by email using chill@withlovebygabriella.co.uk
What information do we collect?
Typically, we collect the following information to assist with processing enquiries, appointments and treatments, including: first name, last name, telephone number, mobile number, and email address. We also collect and store information about your personal health and medical history and treatment specific details. This information is collected over the telephone, via email or through form submissions on our website.
How do we use personal information?
Personal information is used to contact you in relation to appointments and messages relating to the products and services we offer. We may also contact you for feedback on our services and for general, relevant marketing communications.
What legal basis do we have for processing your personal data?
Processing personal data to send email and other documents relating to providing products and services is done so under the legal condition of ‘Contact’ as defined within the GDPR. From time to time we may process data relating to treatments, industry news, special events or special offers that are of genuine relevant interest to you under the legal condition of ‘Legitimate Interest’ as set out with the GDPR. Data processed as Legitimate Interest will be relevant to your appointment and product preferences.
When do we share personal data?
Your data will not be shared with any third parties under any circumstances.
Where do we store and process personal data?
Data is stored locally on physical cards and also contact details are stored on our computer system. Processing of data takes place on site at our single site home office.
How do we secure personal data?
Physical data is stored in locked cabinet and digital data is stored securely in an encrypted database. Access to the data is restricted to authorised users and is protected by secure login credentials.
How long do we keep your personal data for?
We store data whilst you remain in contact with us; either as a customer or a prospective customer that engages with us on a regular basis. When you cease to be our customer any paperwork containing personal information is shredded, electronic records are permanently deleted.
Your rights in relation to personal data
Under the GDPR, you have the right of data to access and control your personal data. Should you wish to access the personal information we have on file for you, to correct, delete, remove, object or restrict this data, simply call or email us with your request.
How to contact us?
If you have any questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint, please get in contact by telephone on 07957 277 254 or by email using chill@withlovebygabriella.co.uk
